Frequently Asked Questions

Everything you need to know about your ICON Amsterdam experience.

How long does shipping take?

We offer worldwide shipping. Orders within Europe typically arrive in 2-5 business days, while international orders take approximately 5-10 business days depending on your location.

What is your return policy?

We offer a 30-day return window. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.

How do I find the right size?

Each product page features a detailed size guide. Our clothing is designed for a premium, tailored fit; if you are between sizes, we generally recommend sizing up for a more relaxed feel.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and various local payment methods like Klarna and iDEAL.

Are your products sustainably made?

ICON Amsterdam is committed to quality and longevity. We source high-grade materials and partner with ethical manufacturers to ensure our garments are both durable and responsibly produced.

Can I track my order?

Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.